How to communicate with sellers? Returns and Warranty

Today we talk about the art of communicating with sellers. Not so easy to choose the thing that will faithfully serve for many years, delighting his owner all the time. It is known that at the time of purchase, especially expensive things, the buyer takes possession of one desire - to quickly hand over money and go home. And at home begin to carefully look closely. And it was then, and found that the color of the purchased cabinets is not suitable for wallpaper, and elegant ring is not in harmony with existing earrings wife.

Here we should recall that during the fourteen days before the seller can put the issue of replacing the goods of good quality for a similar, if you bought did not fit in color, size, dimensions, or simply as soul. In a pinch, you can terminate the contract of sale. Simply put - to return the purchase. It is understood that the product retained its presentation and packaging, and the buyer - cashier's check. Although, to keep its presentation will not interfere, and the buyer.

But this number will not always. Exchange and non-refundable products for the prevention and treatment of diseases in the home, hygiene products, pharmaceuticals. Will not take back textiles, wire and cable, building and finishing materials - everything that is sold on the footage. There are problems with the ringlet - products made of precious metals also fall into the list of defectors. Forever will your car, motorcycle, bicycle, motor, or inflatable boat. Well, at least until the resale ... But that's another story.

Negative will treat your request to exchange goods and materials in contact with food will have to live with purchased animals and plants on their own to use all bought cosmetics and household chemicals. Do not exchange and return of CD and DVD discs.

In addition, you should not carry back to the store household appliances, which set the warranty period, including a computer. By the way, if the warranty period is not clearly established, may require removal of defects within two years from the date of purchase.

All this applies only to goods of good quality. If, however, have purchased a refrigerator on the first day, fell off the door, then the merchant's link to the fact that the goods returned and not exchangeable, is untenable. In most cases, sellers decide whether the exchange of marriage without unnecessary disputes, but be prepared for what may be necessary expertise.